Our Past & Present
History
of the Angus Barn
The Legacy of Thad Eure, Jr.
Remembering Alice Eure
A Legacy of Service - The Life of Thad Eure, Sr.
A New Direction for An Old Barn - Van Eure
The
History of the Barn
When the first customers asked for a glass of water, the staff
at the Angus Barn Restaurant were perplexed. But only momentarily.
Thad Eure, Jr. grabbed a decorative bucket and gourd dipper off
the wall and handed them to a waitress.
Heres your water station for tonight. Ill try
to do better tomorrow, Eure said. Eure along with Charles
M. Winston were novices in the restaurant business when they opened
the Angus Barn on January 28, 1960.
Anyone who opens a restaurant knows to put in water stations. These
two young men were total novices when it came to the restaurant
industry, however, they found the public to be very understanding
as long as they sensed the owners were caring and honest with them.
The owners found that customers were kind enough to forgive their
honest mistakes.
Triangle diners did more than forgive a few minor mistakes. They
have made the Angus Barn one of the nations most successful
restaurants. With an annual sales volume of 10 million, it is one
of the nations top 50 grossing restaurants. It is consistently
ranked by national trade publications as one of the 100 best restaurants
in the country.
The rustic red barn on Highway 70 west of Raleigh marked its
46th anniversary in June of 2006. While the Barn has grown and changed
over the years, Eures basic principals hospitality,
attractive atmosphere, and good value for the customers dollar
have remained the same.
In an interview some 15 years ago, Eure explained, if the
Angus Barn is successful, its because were consistent.
Its easy to set a high standard, but it can be a monumental
problem to maintain it day in, day out. We dont try to do
everything, but what we do, we do well.
What the Barn does is cook steaks
lots of them. Most nights
the restaurant serves 600 to 700 aged western steaks, for an average
of 20,000 a month.
Beef was the staple of the original Angus Barn menu. The two young
owners, Winston and Eure, attempted to provide people with what
they seemed to want steak and potatoes in an atmosphere
that created a total dining experience.
Thad Eure, Jr., 28 was just out of the Air Force and Charles M.
Winston, 30, was selling air conditioners. They wanted to go into
business for themselves and they thought the restaurant business
had the least competition. The two admitted they knew nothing about
the restaurant business but noted that in 1960 the Triangle didnt
have a restaurant that was more than four walls and a window.
The pair wanted a country setting where they could display junk
they had been collecting for years everything from old farm
implements to a stuffed beaver to an antique heart of pine timbers.
Field
of dreams
In 1959, they bought five acres of land on Highway 70 for $6,750.00.
The pastoral setting seemed appropriate for their theme. The location,
halfway between Raleigh and Durham, was selected because they believed
their venture would need to draw from the entire Triangle area to
be successful.
The decision turned out to be the right one. The Barn was convenient
for business people with its proximity to the airport and the Research
Triangle Park, which was just an idea at the time. People did not
seem to object to driving 15 to 20 minutes for a special occasion
meal.
If
you build it they will come
The original restaurant seated about 275 and cost approximately
$200,000.00 to build. Acquiring the necessary capital to pay for
its construction proved to be a problem for the two hopefuls. Eure
and Winston borrowed as much as they could from everyone they could.
For much of the financing, they can thank Eures father, the
late Secretary of State, Thad Eure, Sr., who put up his own home
for collateral so the bank would loan them the money.
The two owners, along with their wives, Alice Eure and Flo Winston,
spent most of their time actively involved at the restaurant. They
planned the decorations, ran the cash register, seated customers,
and, on so many nights, they even washed dishes.
Automatic dishwashers were expensive, so we installed a three-compartment
sink, noted Eure in recalling the incident years later. Now
anybody in their right mind knows you cant wash dishes for
200 or more people every night in a three-compartment sink. All
that first week, our dishwashers kept telling us it couldnt
be done. We kept trying to motivate them, telling them what a great
job they were doing and how much we appreciated it.
Eure and Winston did not realize how much they appreciated it until
the end of the week when the first Saturday crowd arrived. When
the dishes started to pile up, the disgruntled dishwashers walked
off the job.
They all walked off, Eure recounted years later. Charlie,
Flo, Alice and I saw the sun come up Sunday morning and we were
still washing dishes. Thats when we got smart and bought a
dishwashing machine.
They learned to handle other management problems in the same trial
and error fashion. Some of the inexperienced could not handle the
confusion of the new restaurant and left without telling anyone,
including the customers at their tables.
Rose Beach, one of the Barns first employees, recalled that
Eure and Winston went out and sat down on the fence for a while
to calm down. At the end of the night the two called all the employees
in and asked what changes needed to be made.
Eure and Winston continued to rely on their employees advice
in operating the business. Their help was invaluable after the Angus
Barn burned down in 1964.
Eure received a call early in the morning on February 7th, 1964.
He and Winston had planned to leave later that day for Greensboro,
where they were going to purchase property for a second Angus Barn.
Instead they stood by and helplessly watched while their restaurant
burned to the ground. The windmill and a pair of andirons were all
that were left. The cause of the fire was never determined. It was
obviously not a kitchen fire since that was the last area of the
building to be burned.
Build
it bigger and better
The partners decided to rebuild bigger and better, asking employees
for their input to help correct some mistakes in the original design.
The new Barn boosted the seating capacity to 550, and also included
offices, a gift shop and several storage buildings on the 50-acre
site. The interiors were designed by Alice Eure. The project was
honored with a Superlative Achievement Award for total design by
Institutions Magazine.
The new Angus Barn opened January 27th, 1965. Nearly all of the
employees, except for those who moved away from the area, returned
to their old posts opening night. Everything resembled
the old Angus Barn except it was larger.
Dont
rock the apple cart
The complimentary cheese and relish tray, the red and white gingham
uniforms, and the barrels overflowing with polished red apples were
still there. A large barrel of apples was originally put out for
decorative purposes, but a couple of guests took one on the way
out of the Barn and suddenly Eure and Winston realized that the
apples would become The Angus Barns trademark for after
dinner mints. It became an expensive promotion, but one customers
love. In 1971 the Barn was spending $15,000 a year on apples, but
as Eure noted then, we let our customers do the advertising.
Little things like free cheese and apples do the same thing. Take
the courtesy phones in the lobby when a customer is able
to make a call without searching for change, it is truly appreciated.
- In November of 1982, Thad Eure, Jr. purchased Charles Winstons
interest in the Angus Barn.
- In November of 1984, an enlarged lobby and the Wild Turkey Lounge
opened to accommodate customers waiting to be seated.
- In November of 1988, Thad Eure, Jr., 56 years of age, died after
a three month battle with pancreatic cancer.
At the time of his death, Thad Eure, Jr. was recognized as an outstanding
leader in the restaurant industry, having served as president of
both state and national Restaurant Associations. Both associations
established annual awards in his honor. After Eures death,
Alice and Thads daughter, Van, continued to co-own and manage
the restaurant.
The
Wine Cellar opens its doors
In May 1991, Alice and Van turned the Barns basement into
a spectacular 30,000-bottle Wine Cellar, and ultimate dining experience,
showcasing one of the worlds largest wine lists featuring
1,200 types of wines from all over the world. The Barn has earned
national and international recognition for its beverage management.
One of the many coveted awards that the Angus Barn has won over
the years has been the Dirona Award in 1966 as a distinguished restaurant.
Wine Spectator magazine described the Angus Barn as one of the best
places in America to enjoy red meat and a bottle of wine. The Los
Angeles Times claimed that the Angus Barns Chocolate Chess
Pie rated in the top ten in the U.S.
On October 3rd, 1997, Alice Eure passed away from an aneurism.
Van Eure continues to own and successfully operate
the Angus Barn, inspired by her fathers leadership and the
desire to treat each customer as the most important person in the
world. The Angus Barn moves into the new century with its continuing
mission to serve customers with the same quality cuisine, the same
efficiency and courtesy customers have come to expect from Beefeaters
Haven.
The Legacy of Thad Eure, Jr.
Reprinted
from Restaurant Business Magazine
by Peter Berlinski
MASTER
BUILDER.
Without diminishing the memory of their great accomplishments,
I believe the career of Thad Eure, Jr. is noteworthy for even
greater accomplishment. You see, they built restaurants, Thad
built people.
When new restaurateurs would ask me to identify as role models
for them the most successful independent operators in our country,
Thad Eure, Jr. was always at the top of my list.
To my way of thinking, Thad was Mr. Hospitality in
our industry. He was a living operations manual, containing the
ideal way to treat employees and service customers. He gave, instead
of taking; he praised, instead of criticizing; he smiled, instead
of frowning; he reached out, instead of turning away. Thad sincerely
enjoyed people. He took great pleasure in making those around
him happy be they customers, co-workers, or competitors.
His restaurants are remarkable for their quality food, generous
portions, and comfortable settings, but most important, for their
friendly service. When you visited a Thad Eure restaurant, you
may not have been dazzled by classic sauces and priceless place
settings, but you were always impressed by the sunshine in the
smile of the wait staff and the warmth in the handshake of the
host.
In my last conversation with Thad, he told me how determined he
was to, with the help of God, win this battle with cancer. But,
he said, If I dont and the good Lord calls me, Ill
just go on building restaurants for Him up there.
Having personally experienced the generosity of Thads hand
and heart, I am hard-pressed to rationalize why the Almighty would
want to deprive humankind of this gentle giant of a man. I can
only conclude that the good Lord must have looked down and realized
there was an acute shortage of good men on earth. Having lost
the mold for making such men, He must have reached down and selected
the best man he had on earth in order to fashion some more of
the same.
Now, to those of us who had the good fortune to count him as a
friend, the saddest thing about losing Thad Eure to the good Lord,
is that Thad happened to be a big man. Im afraid
its going to take a long time for the mold to be cast that
allows a Thad Eure, Jr. to be made again.
Remembering Alice Eure
by
Glenna B. Musante
In
the 18 years Ive worked as a writer, Ive tackled hundreds
of stories and assumed, when asked to write this profile of Alice
Eure, my thoughts would tumble quickly into logical place, as
they usually do. Then as I began talking with her loved
ones and reading through the stories which have been written about
her over the years I realized that Alice was so much more
than I ever expected.
She did so many things, and did them all with panache. Yes, she
was a devoted wife and a deeply caring mother, but she was also
a brilliant interior decorator, enthusiastic business partner,
tireless advocate for the mentally ill, and a gourmet cook. She
was the sort of woman who could light up a room, just by being
there, her loved ones will tell you and she had a sense of humor
that was delightfully infectious. Before she died in 1997 from
an aneurism at 66, Alice Eure was highly accomplished by any measure.
More than that, she was one of those unusual individuals who are
genuinely good and kind.
I found myself deeply moved as I learned about her. How, I wondered,
could I accurately portray the essence of this wonderful woman,
short of writing a book? Then an anecdote came to mind, which
seemed especially telling. Its also reminiscent of the old
saying that you can trust a person who children and animals instantly
warm to. If that saying is true, by the way, then Alice Eure must
have been an angel.
It was 1993. At the time, Alice was driving daily to work along
Millbrook Road to the Angus Barn where she was a constant
source of support and encouragement for her daughter, Van, the
restaurants manager. (Van took over the management of the
Angus Barn in 1988 after the death of her father, Thad Eure, Jr.)
and when riding to work, Alice began to notice a dog tied
to a tree. Day after day he sat there, unattended, apparently
neglected, sitting alone in the dirt, no dog house in sight.
One day she
simply couldnt take it any more, and turned into the driveway
of the house where the dog was tied. She went to the door, and
told the man who answered that she wanted to buy his dog.He was
startled, but agreed and when they walked to the tree she discovered
that a nail had become embedded in the dogs neck. The nail
had been used to secure the rope which kept the dog tied to the
tree. Without worrying for even a moment about the mess, she loaded
this very muddy dog into the back of her very nice car, took him
home, gave him a bath and took him to the vet.
Then
she brought him over to my house, and gave me that special smile
of hers, says Van. Its payback time! she
said with a warm chuckle, referring to all those times I brought
stray animals home to her, then she handed him to me, Van
added. Hes the best dog Ive ever had.
Van named her new dog Lucky, a fitting moniker for anyone who
had a chance to spend some quality time with Alice.
She is one of the nicest people I ever met, said Dr.
Robert Golden, Director of Psychiatry at the Neuro Sciences hospital
at The University of North Carolina at Chapel Hill. Golden was
a research psychiatrist at UNC when he met Thad and Alice Eure
in the mid-1980s. She was gracious, he said,
and understanding. After listening to a presentation
by Golden, the Eures offered to donate funds to help his
research, and over the years an endearing friendship developed.
Mrs. Eure had a special interest in Goldens area of specialty
depression and manic depression, which is also known as
bipolar disorder. In the 1970s a family member was diagnosed
with bipolar, a biochemical imbalance which causes severe mood
swings. At the time, Alice took several months off from her work
and traveled to hospitals and clinics throughout the country looking
for a treatment, but found few promising treatments and that no
cures were available. In the process, she was told by Dr. Golden
and other psychiatrists that cures were possible, if only the
government would begin dedicating some funding to mental health
research. Mental illness, she learned, was often the neglected
stepchild of medical research, and little funding was available
to push forward advances in this field.
Rather than withdraw into their own sorrows at this point, Thad
and Alice began The Foundation of Hope, a non-profit Raleigh-based
philanthropic organization dedicated to raising money for mental
illness research. The Eures realized the research funded by the
foundation might never help their loved one, but they hoped the
foundations work might someday prevent others from suffering.
The annual fund raiser for the foundation is the Walk For Hope,
which was founded in honor of Thad Eure by his devoted employees
the year he died. This past year the 12th Annual Walk For Hope
which takes place each year on the second Sunday of October
attracted 2,500 participants and raised over $300,000 for
mental illness research. To date, the foundation has donated $2
million for research projects, which in turn have attracted an
additional $60 million in psychiatric research funds to North
Carolina. Over time, the Walk and the work of the foundation have
become Alice and Thad Eures enduring legacy of love to both
the community and their loved ones.
She was so many things, says Van. She was an
incredibly talented, and self-taught cook, and the master-chef
behind some of the Angus Barns favorite recipes, including
the Angus Barns famous barbecue sauce and the recipe for
chocolate chess pie. And she had impeccable taste.
She could
walk into a room and within ten minutes switch things around in
a way where it looked much better, says Van, adding that
her mothers interiors were showcased nationally in such
magazines as Southern Living and House Beautiful.
Alice was a partner with Stewart Woodward and co-owner of Stewart
Woodward Galleries, the Raleigh decorating firm which designed
the unique interiors of all the Eure restaurants and many landmark
homes and businesses in Raleigh.
She also had a wonderful business acumen, said Van,
and was Thads key business partner as he built the Eure
restaurant empire, which began with the Angus Barn, and included
the Darryls restaurant chain, Fat Daddys Market and
Grill, and the 42nd Street Oyster Bar. They were a team,
she said. They designed every restaurant together. She was
creative in ways you couldnt believe.
Over the years, Alice Eure collected many accolades and awards.
In recognition for her contributions to the understanding of mental
illness, the University of North Carolina School of Medicine honored
her with their Distinguished Service Award. At St. Marys
School, where she was a board trustee from 1990-1994 and a tireless
fund raiser, sports facilities have been named in her honor. She
was on the board of directors of Wachovia Bank, the NC Restaurant
Association, and the Raleigh Bicentennial Committee.
When Alice Eure died October 3, 1997, of an aneurism, the community to which she was dedicated, honored
her in ways befitting a Queen. Raleigh Mayor Tom Fetzer dedicated
the week of October 12, 1997 as the Alice Eure Walk For Hope Week.
The North Carolina Symphony and the North Carolina Theater dedicated
a performance of Magic Moments on Broadway, to Alice.
And the annual Thad Eure Walk For Hope was renamed the Alice and
Thad Eure Walk For Hope.
Those closest to Alice thought of her as their personal queen
of hearts. No matter who you were, she was sincere, friendly,
and genuinely kind, said Van. Through
her example, coaching and advice, Alice continued to maintain
the tone for customer service at The Angus Barn originally established
by the Barn Master, Thad Eure, Jr. She believed
that everyone dining here was to be treated as royalty,
said Van. To this day, this exceptional level of warm customer
service is one of The Angus Barns trademarks. The service
there is so good, in fact, that CBS news prime time magazine,
48 Hours, featured The Angus Barn as one of the best examples
of exceptional customer service in the USA during a show which
aired September, 2000.
Her son-in-law
remarked: She touched our lives with her beaming energy,
her goodness, her never-ending graciousness and her trust in others.
Her caring made a difference in the world. And in the lives
she met. She was very compassionate, said Van. The
people who knew her considered themselves so lucky to be around
her. She was funny, and fun to be with.
Life handed Alice Eure many wonderful things. Life also handed
her many difficult obstacles to overcome. But she handled
both the good and the bad the same with grace and style,
and also humor, said Van.
Recently,
one of the nurses who cared for Alice in her final days was dining
at The Angus Barn. She took Van aside to share her feelings about
Alice. In the 25 years Ive been a nurse, the
woman began, Ive never been as impressed with anyone
as I was with your mother and with the way she handled everything
she was going through and the cards life dealt her. She
was a true lady. That she was, Van agreed. There was nobody
like her.
Glenna
Musante is a former writer for the News & Observer in Raleigh
and was an investigative reporter for the Connecticut Times, in
Bridgeport, Connecticut, covering consumer issues. She has written
for numerous national publications, including the New York Times.
Glenna currently works as a freelance writer and publicist in
Raleigh.
A
Legacy of Service Thad Eure, Sr.
In
the year 2006 the Angus Barn had served North Carolina for 46 years
leaving us 4 years to go before we catch up to the man who had
so much to do with getting it started
Thad Eure, Sr. Service
seems to be in the Eure blood. Thad Eure, Sr. was Secretary of State
in North Carolina for 50 years, building a reputation as a dedicated
and courteous man who inspired others and worked to make North Carolina
a better state.
On July 21, 1993, the people of North Carolina lost a dear friend.
Thad Eure, Sr., affectionately known as the oldest rat in
the Democratic barn, served the state of North Carolina for
more than half a century. He will be remembered not only for his
trademark red bow tie and straw bowler, but also for the dedication
and courtesy he delivered. He influenced generations of politicians,
including Governor Jim Hunt, who said of Mr. Eure, He inspired
me and thousands of young people to believe that we could work in
politics and government to make North Carolina a better state.
Mr. Eure believed in preserving our states history, of which
he himself was so much a part. When others moved from the old State
Capitol to more comfortable work space, Mr. Eure refused to give
up his office in the copper-domed building. It was in this office,
which he occupied during the tenure of 13 North Carolina governors,
where Mr. Eure gave thousands of schoolchildren their first experiences
with good government. Mr. Eure welcomed the public
from school groups to governors pages to grandparents
into his office to speak with him or to see his famous bow tie collection.
He always left his office door open literally,
said former state Democratic chairman Betty McCain.
Mr. Eure will always be remembered for his loyalty and honesty,
as well as for his confidence in young people. At his 88th birthday
party, when he announced his retirement, he declared, I once
again say, Give a young man a chance, his 1936 campaign slogan.
He later added that now he would change that slogan to Give
a young person a chance. It was his strong belief in the abilities
of young people that encouraged his son, Thad Eure, Jr., to buy
a plot of land between Raleigh, Durham and Chapel Hill for $6,750.00.
The rest is history.
In 1959 Eure, Sr. walked across the property where the Angus Barn
now sits and encouraged his son and his partner, Charles Winston,
to buy the five acres of land. Mr. Eure told Charles and Thad that
one of these days, boys, this is going to be a wonderful piece
of land. He pointed out that the Raleigh-Durham Airport (at
that time just a puddle jumper) was certain to grow.
There was a new project just getting started, a small business venture
called Research Triangle Park, that might bring a few people into
the area. Little did he know how many people! Mr. Eure went on to
say, If you boys can scratch up some option money, Ill
go down to my office and personally type up an option agreement
so that you can tender the option to the owner of the property.
Though everyone in the community thought the two young men were
crazy for trying to build a restaurant in the middle of nowhere,
the Secretary of State of North Carolina, who had not practiced
law in 24 years, went down to his office that Sunday evening and
typed the option himself.
During the construction of the Angus Barn, Mr. Eure offered encouragement
and support to Thad, Jr. and Charles when they encountered various
obstacles. When the borrowed money was exhausted, Mr. Eure, Sr.
stepped in, and he and Mrs. Eure put their home up as collateral
so that the young men could borrow an additional $40,000. Thanks
to that help, the Angus Barn was able to open for business on June
28th, 1960.
Thad Eure, Sr. may not have been directly involved with the operation
of the Angus Barn, but his involvement was substantial. Thad, Jr.
said, My father is the best friend that I have, and I sincerely
hope that my children may someday be as proud of me as I am of him.
My father has a simple philosophy of life that I dont think
I can live up to, but it really is a beautiful way to practice the
art of living. Very simply put, his basic rules are: to think
clearly without confusion; to act from honest motives; to love your
fellow man, and to trust in God. While doing these things, he feels
that you should also maintain a very good sense of humor and that
every day you should begin that day by saying, Every day in
every way I am going to strive to be better than I was the day before.
So thank you, Mr. Thad Eure, Sr., for the many things you did to
help the Angus Barn, as well as the people of North Carolina. Your
philosophy is an inspiration to us all.
A New Direction for an Old Barn
The Stength Behind the Angus Barn
It is late afternoon and up in her office in the big red silo,
Van Eure can sense the stomachs rumbling. Soon they will fill the
expansive parking lot, beefeaters and bourbon swillers, wine snobs
and teetotalers, business types brandishing expense accounts, regulars
with standing reservations, working folks who have scrimped to celebrate
a milestone. More than 900 will arrive, in cargo shorts, three-piece
suits and custom-made tuxedos, in big honking diamonds, dusty cowboy
boots and borrowed dresses, each hungering for prime beef served
in a downhome atmosphere with a heaping side of V.I.P. treatment.
Theyll get it. Because this is the Angus Barn, Triangle icon
of nearly 40 years, and Van Eure, owner and general manager, has
learned well how to give the people what they want. What we
do here isnt that complicated, she says. Basically,
its beef. Not that fancy. But its the Angus Barn standard
that brings people back. We dont just serve meals. We serve
memories.
Service, for Eure, is about more than maintaining standards; it
is a way of life that began with her legendary grandfather, Thad
Eure, who served 52 years as North Carolinas secretary of
state. Her father, Thad Eure, Jr., created a restaurant empire that
began with the Angus Barn and eventually included the Darryls
and Fat Daddys chains, 42nd Street Oyster Bar and the Border
Cafe. Her mother, Alice, a businesswoman and decorator, helped run
the restaurants and became an advocate for, among other causes,
children and mental illness.
You could say Van Eure, 52, was bred to this life. She is tall and
athletic, with long dark hair and a deep Southern accent, her fathers
big smile and shrewd business sense, her mothers philanthropic
bent and caring touch.
If theres any proof of genetics and heredity, Van is
it, says Jeff Crabster, a manager at the Angus Barn who also
was her housemate of 14 years and is godfather to Eures baby
daughter. She is the total combination of her grandfather,
her father and her mother.
She is also so much her own person. Unpredictable, frank, hard-headed
and unapologetic about her wild days. She does things her way, and
she tells it like it is. You should see her in a board meeting,
says T. Jerry Williams, the president of the N.C. Restaurant Association.
Shes still in a world of men, but she never holds back.
When something is foolish, shell bust out laughing.
Shes a natural, everyone says, in the way she runs the Angus
Barn, one of the countrys top 50 independent restaurants and
among the largest and highest-grossing independents on the East
Coast. People fly to Raleigh to dine there. The wine collection,
averaging 30,000 bottles and 1,200 selections, is rated by Wine
Spectator as one of the top in the country. Eure, who sits on state
and national restaurant association boards, continues the public
leadership her family made its legacy.
She chairs the Board of Associates for Theater in the Park, chairs
the Walk For Hope Foundation and the Cheyenne Foundation, a legal
defense fund she founded to prevent cruelty to animals. She lends
her wealth, her name or the Angus Barn to countless good causes.
Walk For Hope has raised more than $13 million for research on mental
illness since her family founded it in 1989.
But, natural, this wasnt. Van Eure is a complex woman
a tattooed debutante, an animal rights advocate who owns a beef
palace, a notorious party girl who became a shrewd business tycoon.
She was once a competitive swimmer, and she climbed Mount Kilimanjaro.
She had three operations to repair facial damage after a drunk in
a bar on New Years Eve punched her face in 13 years ago. She
takes Karate lessons, spends a day a week reading to her 14-year-old
stepsons class, keeps a veritable zoo at her house and daydreams
of throwing away her multi-million dollar business to become an
animal trainer.
For a long time, the Angus Barn and all the responsibility, joy
and power it brings were the last things she wanted. She ran half
a world away to distance herself from the family name, the legacy
and a future serving steaks at Big Red. There
was a time when I would have bet everything against the notion of
coming home, she says. I never would have imagined living
this life. Its totally unnatural to wear panty hose and go
to meetings and be places on time.
Love
and work
She works incessantly, at home during the day and from late afternoon
until after midnight four days a week at the Angus Barn. At 6 p.m.
on a recent Friday, her 8-year-old daughter, Ali, plays in the same room with her pet dog
while Van calls an unhappy customer. Eure introduces herself
to the man, who is clearly surprised the restaurants owner
is bothering to follow up a complaint. She apologizes about the
service, asks him to accept a gift certificate and give the restaurant
another chance. This is standard practice; when something isnt
up to par, the Angus Barn makes amends, fast.
She says shes working on cutting back but there is always
something, someone. People want to attach her name to a cause, they
want her financial backing, they want gift certificates or a chance
to host their event at the Barn. Her staff says she can be away
from her desk for an hour and receive 50 voice messages. She is
famous for her post-midnight voice mails, made after the restaurant
closes. But this is what it takes, she says, to keep an icon going.
The Barn is a place of business, not just for her, but for much
of the Triangle. This is the place to show off to out-of-towners,
prospective partners, big fish clients. More deals have been struck
in the Wild Turkey lounge than in most downtown boardrooms.
But the Barn is also a place people come to mark lifes passages.
Every weekend, dozens of balloons are taped to tables at which people
celebrate birthdays and anniversaries. About once a week, a couple
gets engaged.This place is so much more than a restaurant
to people, Eure says. Thats what so special about
it, what I love about it so much. People come here year after year,
they do business, they propose, they celebrate anniversaries and
good times. It is a very special, emotional place.
On
the job
On this night, as usual, she has a list of customers who made reservations,
so she can seek out people she knows to say hello. Her job looks
like a lot of fun, schmoozing customers and taking compliments,
but her nights are filled with hundreds of details, as she moves
tirelessly among the restaurants three floors. In the main
dining room, she grabs a pitcher of water. This is called
MBWA, she explains. Management by walking around. I
help out when the wait staff is slammed, and Im also able
to check on customers this way.
She will prowl every corner, greeting customers, checking food,
pouring water, taking crying children to the Country Store gift
shop to pick out a toy, making sure every Angus Barn standard is
met and chastising employees when one is not. She expects
from employees what she would do herself. Eure can clean a toilet,
order supplies, choose wine, wait tables and cook a petite filet
mignon. She learned as part of the Thad Eure Jr. management training
program, she says.
For the early seating, Duke doctors and Chick-Fil-A executives fill
two private dining rooms, and a party of 20 is arriving to mark
the retirement of St. Marys president Clauston Jenkins. All
will get her attention. First, she greets the doctors and the fast
food folks. The Chick-Fil-A group is a religious crowd by nature,
and they are so inspired by Eures graciousness, that some
gather to pray over her. She accepts as if this were the most natural
thing in the world.
For the next three hours, she roams the restaurant, making conversation,
picking up napkins, getting crayons for bored children, inspecting
food stations and bars, delivering $40 steaks to waiting diners.
She stops to visit the Smiths, a couple who come every Friday night.
Nearby sits another couple, newcomers to the Barn. Balloons decorate
their table, and a standard birthday pound cake is boxed up. Eure
asks how their meal was and they laugh, patting their bellies. The
husband says Were so full we need a wheelchair to get
out of here.
The
fathers legacy
Van Eure was 5 when her daddy opened Big Red with partner Charles
Winston, 14 when she started working there, 34 when she was made
general manager and 42 when her mother died and she became the sole
owner. The fact that Van Eure is a good boss is apparent from the
longevity of the Barns staff: where many restaurants experience
a 75 percent turnover rate, the Barn hovers at 14 percent. Employees
wear their time as a badge of honor: 10, 15, 20 years or more. Many
of them saw Eure come in, learn the business, mature into this role.
She is not merely loved, as she was when she was a child, but respected.
Well, everybody knows how wild Van was, says Betty Shugart,
who began working at the Barn 41 years ago and now is kitchen manager.
And we had our doubts. But she has grown into the job. We
love her like she was our own daughter. Ive never known anyone
who was as giving and caring as Van.
The eldest of three children, Van was the family rebel; her clashes
with her father began at a young age and lasted through most of
her life. The teddy bear that Thad Eure Jr. seemed to people around
town was a grizzly at home. A strict parent who didnt tolerate
his children misbehaving, he was quick to yell and punish. The children
never received allowances; they worked at the Barn for money. The
Eures certainly had money, says Shugart, but the children
were never spoiled. If they wanted something, they worked for it.
Van wasnt a complete rebel. She went to college and had drive
enough to swim competitively at Rollins College and for a year at
Carolina. But she lacked direction. After graduating with a degree
in education, she went on a three-month leadership training program
to Kenya. She saw giraffes, climbed mountains, learned to cook in
a pit. At the end, she packed her bags and went to the airport.
And watched the plane leave without her.
Five years, she stayed. She started teaching swimming and then English
to schoolchildren. She opened a Montessori school. She came home
every Christmas and was ready to flee by New Years. In Kenya,
she fell in love with an Australian, who proposed. She was 27 and
ready to settle down. En route to Australia, she brought him home
to meet her parents. Over dinner at the Barn the fiance made a disparaging
remark about her brother and something in her snapped. I think
being home, it was like all of a sudden I remembered who I was and
what was really important, and I knew this man wasnt right
for me, she says. Once again, she watched a plane take off
without her. She stayed in Raleigh and her father let her bartend
at Darryls. She worked and she partied and she wondered what
to do with herself.
In 1983, when her dad decided to build a 60-foot silo next to the
Barn, to house a bar, Van asked to help. Working with her father
every day wasnt easy. There was so much to learn. And so much
for each to discover about the other.During that time, I really
saw what kind of man he was how he made people be better,
how much he cared about the people who worked for him, how he could
admit his own mistakes and I saw him in a new way. I think
he was seeing me in a new way, too. He saw that I was trying to
work hard and learn and that I was a serious person, and our relationship
really began, at that age, to become what most fathers and daughters
experience at a much younger age.
The relationship gradually improved. In time, her dad sat Van down
to talk about the future. He would like to think that the Barn would
go on for a long, long time, that it would remain in the family.
If Eure were to inherit this legacy, Van would need to accept the
responsibility. This was not the life she planned. But now, the
thought of another person, a stranger, running the Barn, seemed
wrong. In 1988, she called her father one night and said, Im
still not sure, but I want to try.
The decision was well timed. Her father was diagnosed with pancreatic
cancer. He kept his sense of humor and made Van go to the restaurant
when she wanted to stay at his bedside. She wrote him a 10-page
letter listing all the things he had taught her, assuring him she
had listened and learned and would be able to go on because of the
way he raised her. In 10 weeks, he was gone.
It has been more than a decade now. The grief over lost time, not
these past 18 years, but all those long, battling years, still brings
bitter tears. On a table in her living room, she keeps a silver-framed
picture of them. The fathers arm is thrown around the daughter,
pulling her into his bulk. Even now this looks strange to
me, to see him hug me, she says. Im just so glad
we worked it out. Those six years we had together were such a gift
to me.
She has preserved his office at the restaurant, incongruously tiny
for the huge personality that he was. An old electric typewriter
sits ready to be tapped. Pictures, mostly family photos, cover almost
every inch of wall. They tell the story of a man who loved people
and good food and his family most of all.
Marriage
and family
After her fathers death, Van Eure threw herself into the job,
married it. She gradually reconciled herself to the notion that
a real marriage and the Barn wouldnt both fit in her life.
She persisted, she says with her wry laugh, in extraordinarily bad
taste in men. Until Steve Thanhauser came along. Husband and wife
are very different. He, a city boy from New York with little interest
in animals, runs his own marketing company. She, a Southern belle
with a nomadic soul, prefers the company of children and animals
to most people.
Thanhauser was a colleague, a radio station marketing representative
when they met. Years later, after he started his own business and
was a divorced single parent, he asked her out. Five times she said
no. Oh my God, what would I do with a nice guy? she
thought. She finally agreed to meet him at the movies. That night,
they both say, they knew they would marry.
In June 1997, she walked down an aisle in her mothers back
yard. Three months later, her mother died. Suddenly, Van had the
Barn to manage alone, plus a new marriage and a new role as stepmother
to a little boy. Stress and grief overwhelmed her. She worked 80
or 90 hours a week, trying to hold the Barn to the standards her
parents would have wanted. She wasnt feeling well. Her body
was changing. She thought, at 42, it must be cancer. Instead, she
was pregnant, past her first trimester. Eure was shocked. Her life
was stretched so thin now; what would an infant do? She worked until
the end and delivered a daughter who looks just like Steve.
Long
way home
Eure and Thanhauser live on a private drive far up Six Forks Road.
Their house is furnished not like the Barn, with large wooden chairs
on the front porch and French provincial overstuffed furniture inside.
African artwork and pottery abound. An oil portrait of Thad Eure
in suit and customary red bow tie hangs in the hall. Here animals
enjoy the famed Eure service. Two rescued wild ponies from the Outer
Banks and two Llamas share a small pasture out front. Gracie is
a rescued Vietnamese pot-bellied pig. Dogs Ruby, Lucky and Sasha
warn of visitors, and Bobby the cockatoo hangs out on a perch in
the playroom.
She says it is not inconceivable to one day sell the restaurant.
But for now, there are big plans adding another wine cellar
banquet room, celebrating the places 46th anniversary in style.
You cant say something will never happen because you
dont know what life will give you, she says, and
now I have a very important job to raise these two children.
But I also have a family of employees at that restaurant
who care so much about their careers. And I dont think I could
ever drive past it and think that someone else owned it. The Barn
is my child, too.
Reprints
by M. Miller of the News and Observer.
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